COURSE OUTLINE

I. IMPORTANCE OF THE OPERATIONS AREA

II. FUNCTIONS OF THE OPERATIONS DEPARTMENT

A. Verifications

B. Reconciliations

C. Reviewing Agings

D. Reviewing Invoices/Shipping Documentation

E. Reviewing Remittance Reports

F. Reviewing Accounts Payable Agings

G. Reviewing Inventory Reports

H. Ineligible Calculations

III. SET UP AND MAINTENANCE OF STATISTIC DATA

IV. INTERFACING WITH SUPPORT GROUPS

V. CASE WORK